{"id":11712,"date":"2018-11-06T18:02:48","date_gmt":"2018-11-06T23:02:48","guid":{"rendered":"https:\/\/www.acomba.com\/en\/?page_id=11712"},"modified":"2023-02-27T18:25:10","modified_gmt":"2023-02-27T23:25:10","slug":"placing-a-service-call-on-the-smb-portal","status":"publish","type":"page","link":"https:\/\/www.acomba.com\/en\/support\/use-acomba-x\/placing-a-service-call-on-the-smb-portal\/","title":{"rendered":"Placing a service call on the SMB Portal"},"content":{"rendered":"<p><strong>Note<\/strong> <span class=\"fontWeight600\">The option of placing a service call on the SMB Portal is only available to holders of an active <a href=\"\/en\/support\/service-plans\/\">subscription<\/a>.<\/span><\/p>\r\n\r\n<p class=\"image\"><img decoding=\"async\" class=\"img-responsive\" src=\"\/wp-content\/uploads-svn\/faq\/placer-appel-de-service-portail-pme_1_EN.jpg\" alt=\"\"><\/p>\r\n\r\n<p><strong>You can call us to place a service call, but it\u2019s much easier through the SMB Portal.<\/strong><\/p>\r\n\r\n<ol>\r\n    <li><span>On the <strong>SMB Portal<\/strong> home page, click the <strong>Service Call<\/strong> link in the upper right corner.<\/span><\/li>\r\n    <li><span>Provide the information requested in the form and click the \u201c<strong>Place the call<\/strong>\u201d button.<\/span><\/li>\r\n    <li><span>Wait for the call from our technical support team.<\/span><\/li>\r\n<\/ol>","protected":false},"excerpt":{"rendered":"Note The option of placing a service call on the SMB Portal is only available to holders of an active subscription. You can call us to place a service call, but it\u2019s much easier through the SMB Portal. On the SMB Portal home page, click the Service Call link in the upper right corner. Provide [&hellip;]","protected":false},"author":3,"featured_media":0,"parent":7743,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page_templates\/template_faq.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[34,35,7],"tags":[],"class_list":["post-11712","page","type-page","status-publish","hentry","category-support","category-faq-soutien-utilisateurs-comptabilite-generale-en","category-keeping-good-company"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/pages\/11712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/comments?post=11712"}],"version-history":[{"count":3,"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/pages\/11712\/revisions"}],"predecessor-version":[{"id":20013,"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/pages\/11712\/revisions\/20013"}],"up":[{"embeddable":true,"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/pages\/7743"}],"wp:attachment":[{"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/media?parent=11712"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/categories?post=11712"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.acomba.com\/en\/wp-json\/wp\/v2\/tags?post=11712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}