{"id":17653,"date":"2020-10-05T13:37:22","date_gmt":"2020-10-05T17:37:22","guid":{"rendered":"https:\/\/www.acomba.com\/support\/assistance-centre\/centre-dassistance-acomba-go\/"},"modified":"2025-02-10T09:24:01","modified_gmt":"2025-02-10T14:24:01","slug":"acomba-go","status":"publish","type":"page","link":"https:\/\/www.acomba.com\/en\/support\/assistance-centre\/acomba-go\/","title":{"rendered":"Acomba GO Assistance Centre"},"content":{"rendered":"<div class=\"sidebar sidebar--centreAssistance\">\r\n\t<div class=\"sidebar__left\">\r\n\t\t<div class=\"box-centreAssistance box-centreAssistance--Acomba-go\">\r\n\t\t\t<div id=\"gauche\">\r\n\t\t\t\t<h3>Need help<br class=\"hidden-xs hidden-sm\"> with your<br class=\"hidden-xs hidden-sm\"> software?<\/h3>\r\n\t\t\t<\/div>\r\n\t\t\t<div id=\"droite\">\r\n\t\t\t\t<p class=\"titre\"><strong>FAQ<\/strong><\/p>\r\n\t\t\t\t<p class=\"titre\">To get help for your Acomba GO software, go to the FAQ page <a href=\"https:\/\/faq-portailpme.acceo.com\/en\/acombago\" class=\"external\">here<svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><g id=\"SVGRepo_bgCarrier\" stroke-width=\"0\"><\/g><g id=\"SVGRepo_tracerCarrier\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/g><g id=\"SVGRepo_iconCarrier\"><path d=\"M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6\"><\/path><polyline points=\"15 3 21 3 21 9\"><\/polyline><line x1=\"10\" y1=\"14\" x2=\"21\" y2=\"3\"><\/line><\/g><\/svg><\/a>.<\/p>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t<div class=\"clearfix box-centreAssistance--urgence\">\r\n\t\t\t\t<div id=\"gauche\">\r\n\t\t\t\t\t<h3>Emergency<br class=\"hidden-xs\"> phone line<\/h3>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div id=\"droite\">\t\r\n\t\t\t\t\t<p>Do you need to contact our team outside of our normal office hours because of a software emergency? Use our <strong>emergency phone line<\/strong> right away so that we can help you quickly*.<\/p>\r\n\t\t\t\t\t<p>This service is available from Monday to Friday, between 5 p.m. and 10 p.m., and Saturday and Sunday, between 8 a.m. and 10 p.m.<\/p>\r\n\t\t\t\t\t<p>Contact us to activate your access.<\/p>\r\n\t\t\t\t\t<p><img decoding=\"async\" class=\"icons\" src=\"\/wp-content\/uploads-svn\/icone_telephone_18X18.svg\" alt=\"\">&nbsp;<strong> 1 800 862-5922<\/strong><\/p>\r\n\t\t\t\t\t<p>*Fees apply.<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t<div class=\"box-centreAssistance box-centreAssistance--Acomba-go--Service\">\r\n\t\t\t<div id=\"gauche\">\r\n\t\t\t\t<h3>Need help<br class=\"hidden-xs hidden-sm\"> with your<br class=\"hidden-xs hidden-sm\"> customer<br class=\"hidden-xs hidden-sm\"> account?<\/h3>\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t<div id=\"droite\">\r\n\t\t\t\t<p class=\"titre\"><strong>Customer service<\/strong><\/p>\r\n\t\t\t\t<p>If you want to make an address change, register your software or if you have questions about your billing, our customer service team is there to help you.<\/p>\r\n\t\t\t\t\r\n\t\t\t\t<p><img decoding=\"async\" class=\"icons\" src=\"\/wp-content\/uploads-svn\/icone_telephone_18X18.svg\" alt=\"\">&nbsp;<strong> 1 800 862-5922 <\/strong><\/p>\r\n\t\t\t\t<span><img decoding=\"async\" class=\"icons\" src=\"\/wp-content\/uploads-svn\/icone_courriel_18X14.svg\" alt=\"\">&nbsp;<a href=\"mailto:customerserviceqc@acceo.com\"> customerserviceqc@acceo.com<\/a><\/span>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class=\"sidebar__right\">\r\n\t\t<div class=\"sidebar__right__top\">\r\n\t\t\t<h3>Useful link<\/h3>\r\n\t\t\t<ul>\r\n\t\t\t\t<li style=\" border-top: solid 1px #d6d1d6;\">\r\n\t\t\t\t\t<a href=\"\/en\/support\/training-centre\/acomba-go\/\">Training catalogue <img decoding=\"async\" class=\"fleche\" src=\"\/wp-content\/uploads-svn\/fleche-bleue.png\" alt=\"\"><\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t<li>\r\n\t\t\t\t\t<a href=\"\/en\/blog\/\">Acomba blog <img decoding=\"async\" class=\"fleche\" src=\"\/wp-content\/uploads-svn\/fleche-bleue.png\" alt=\"\"><\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t<\/ul>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"Need help with your software? FAQ To get help for your Acomba GO software, go to the FAQ page here. Emergency phone line Do you need to contact our team outside of our normal office hours because of a software emergency? Use our emergency phone line right away so that we can help you quickly*. 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