My customers would like to pay their invoices via ACCEO Transphere. What do I have to configure in my accounting software for my customers to access their invoices online?
|Simply select “ACCEO Transhpere” in the customer file and enter their email address. Our advisor will explain this very easy step to you when ACCEO Transphere is being installed.
Are my customers obligated to use the same accounting software as my business?
|No. Invoices are generated in your management solution and are automatically transferred on the platform. A notice is sent to your customers inviting them to view their invoice. Payments are made via the ACCEO Transphere web platform.
My customers pay me when they receive their account statement. Can I still receive my payments via ACCEO Transphere?
|Yes. The account statement sent by email from your accounting software will be used to inform your customers that they have invoices to pay. Upon receiving an invoice, all your customer has to do is click the payment link for one of the invoices that you sent by email. The customer accesses the ACCEO Transphere platform and can pay all current invoices simultaneously, while making sure that the total amount balances with your account statement.
I already use the services of another supplier (acquirer) to process credit card payments. Can I continue to do business with this institution if I use ACCEO Transphere?
|Yes, ACCEO Transphere is connected to the majority of current acquirers.
I want to pay my suppliers by ACCEO Transphere. How do I go about it?
|Simply invite your suppliers to create an ACCEO Transphere account. A fully automated process manages the sending and follow-up of sent emails. When a supplier account is created and validated by the ACCEO Transphere team, you receive a notice and the supplier file is automatically updated.
Does it cost anything for my supplier?
|No, creating their account is free and there are no fees for receiving their payments.
We have two signatories for our cheques. How will payments be authorized in ACCEO Transphere?
|Management of roles is used to specify who prepares the payments and who submits them. Users can also determine the number of approvals required before a payment can be sent.
I would like to subscribe to ACCEO Transphere. How do I go about it?
|Call us at 1 800 862‑5922 to discuss the package that suits your business. An advisor will then send you a subscription contract.